Ahrentalcar Terms and Conditions

Last updated: [07/09/2024]

1. Your contract with us

1.1. By making a booking with Ahrentalcar, you enter into a contract with us to supply a Vehicle rental arranged through us (or another product or service we arrange for you).

1.2. Your booking is subject to:
– these Terms and Conditions
– the Car Rental Terms and Conditions of the applicable Car Rental Company
– any other terms and conditions of other third-party suppliers of products or services arranged by us as part of your booking.

1.3. Please read these documents carefully as they set out your and our respective rights and obligations.

2. Your booking

2.1. You must be at least 21 years old to make a booking with us.

2.2. By making a booking, you confirm that you have the authority to accept these Terms and Conditions on behalf of all members of your party.

2.3. You are responsible for paying all amounts due to us for your booking.

3. Prices and payment

3.1. The price of your rental will be as quoted on our site, except in cases of obvious error.

3.2. Prices may change at any time, but changes will not affect bookings already confirmed with us.

3.3. Payment for all rentals must be by credit or debit card. We accept [list accepted payment methods].

 4. Changes and cancellations

4.1. If you wish to change any part of your booking, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes will be possible.

4.2. If you cancel your booking, cancellation charges may apply based on our cancellation policy [detail cancellation policy here].

5. Rental requirements

5.1. To rent a vehicle, you must present a valid driving license held for at least one year, passport or national ID, and a credit card in the main driver’s name.

5.2. Age restrictions may apply depending on the vehicle category. Please check the specific requirements for your chosen vehicle.

5.3. Additional drivers must meet the same requirements and be named on the rental agreement.

6. At pick-up

6.1. You must present all required documents as stated in section 5.1.

6.2. A security deposit will be required, usually in the form of a pre-authorization on your credit card.

6.3. You will be required to sign the Car Rental Company’s rental agreement.

7. During your rental

7.1. You are responsible for the vehicle during your rental period. Please refer to the Car Rental Company’s terms for specific obligations.

7.2. Report any damage or mechanical issues to the Car Rental Company immediately.

7.3. In case of an accident, contact the local authorities and the Car Rental Company as soon as possible.

8. Returning the vehicle

8.1. Return the vehicle at the agreed time and location to avoid additional charges.

8.2. The vehicle should be returned in the same condition as it was received, aside from normal wear and tear.

8.3. Adhere to the fuel policy as specified in your rental agreement.

9. Insurance and liability

9.1. Basic insurance is included in your rental. Additional coverage options may be available for purchase.

9.2. You are responsible for any damage not covered by the insurance policy.

10. Privacy and data protection

10.1. We collect and process your personal data in accordance with our Privacy Policy [link to privacy policy].

11. Complaints and disputes

11.1. If you have any complaints about your rental experience, please contact us as soon as possible.

11.2. We will do our best to resolve any issues promptly and fairly.

12. Governing law and jurisdiction

12.1. These Terms and Conditions are governed by the laws of Morocco.

12.2. Any disputes arising under these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Morocco.

By making a booking with Ahrentalcar, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.